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We're recruiting for a Customer Service Apprentice


As we continue to grow our team and plan for opening in June, we are pleased to be recruiting for a customer service apprentice. This will be a 21-month apprenticeship running from June 2025 until February 2027.


This varied role will include providing administrative and operational support to a range of activities, including providing help with organising meetings, workshops and events; updating records; collating information for reports; providing support with marketing activities; developing and collating feedback from visitors; and welcoming people in the reception area of the building.


The role will involve working with diverse groups of visitors, partners, organisations and colleagues to support the daily running of the Gardeners’ House site.


The main aims of the role will be:

  • To deliver excellent customer service and provide a point of contact to visitors, the community, organisations and partners.

  • To provide administration support for room bookings, diarised events and the delivery of the activities.

  • To work closely with the Gardeners’ House delivery team to ensure that people who visit the site get the best possible experience.

  • To support the Collections Manager for one day each week to deliver a highly organised archive service


This role is full time, but the applicant will be expected to complete a Level 2 Apprenticeship qualification, which includes one day a week for college off-the-job training.


Closing date: 30 April 2025


You can download the full recruitment pack, which includes details of how to apply, by clicking the button below.






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